Terms of Service

Kerbie is a parking management application that helps drivers find parking, track session timers, scan parking signs, and generate PCN appeal letters. The service is operated in the United Kingdom.

By accessing or using Kerbie you confirm that you are at least 18 years old and legally able to enter into a binding agreement.

You must provide a valid email address and a secure password to create an account. You are responsible for maintaining the confidentiality of your login credentials.

You must notify us immediately if you suspect any unauthorised use of your account. We are not liable for any loss resulting from unauthorised use of your credentials.

You may not share your account with others or use another person's account without their permission.

You agree to use Kerbie only for lawful purposes. You must not:

• Use the app to engage in any fraudulent or deceptive conduct
• Submit false information when generating PCN appeal letters
• Attempt to reverse-engineer, scrape, or otherwise misuse the service
• Upload images that are not genuine parking sign photographs
• Violate any applicable UK law or regulation while using the app

Kerbie provides parking information sourced from OpenStreetMap (OSM) and AI-assisted analysis. This information is provided for guidance only and may not reflect current real-world conditions, temporary restrictions, or recent changes to parking rules.

Kerbie does not guarantee the accuracy, completeness, or currency of any parking data displayed. You remain solely responsible for complying with all applicable parking regulations and for any Penalty Charge Notices, fines, or other consequences arising from where you choose to park.

Always read physical parking signs at your location — they take precedence over any information shown in the app.

Kerbie Premium members can use our AI-assisted PCN appeal letter generator. The letters produced are drafted as a starting point and should be reviewed carefully before submission.

Kerbie does not provide legal advice. We make no guarantee that any appeal letter will be successful. Submission of an appeal, and any outcome thereof, is entirely your responsibility.

You must not submit appeal letters that contain false statements. Doing so may constitute fraud and could be a criminal offence.

Kerbie is available on a free tier and a paid Premium tier. Premium features are billed on a monthly recurring basis via Stripe.

You may cancel your Premium subscription at any time from the Profile section of the app. Cancellation takes effect at the end of the current billing period — no refunds are provided for partial months unless required by law.

We reserve the right to change Premium pricing with at least 30 days' notice to existing subscribers.

All content, design, code, and branding within Kerbie is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any part of the app without our written permission.

By submitting content to Kerbie (such as parking sign photographs), you grant us a non-exclusive, royalty-free licence to use that content to provide and improve the service.

To the maximum extent permitted by UK law, Kerbie and its operators shall not be liable for:

• Any parking fines, PCNs, or enforcement action you receive
• Inaccurate or outdated parking information displayed in the app
• Loss of data or service interruptions
• Any indirect, incidental, or consequential loss arising from your use of the app

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

We reserve the right to suspend or terminate your account if we reasonably believe you have breached these Terms, misused the service, or for any other reason at our discretion.

You may delete your account at any time from Profile > Account > Delete Account. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice in the app. Continued use of Kerbie after the effective date of any change constitutes acceptance of the updated Terms.

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, please contact us via the feedback form in the app (Profile > Send Feedback) or by emailing support@kerbie.app.